Who we are
Essential Oil Shop : We are an Australian owned family business, first established in 2008 in response to the surge in interest among allied health workers in the benefits of Aromatherapy, those therapists focussed on Wellbeing with Essential Oils, and the impact of large MLM businesses from the USA, primarily doTERA and Young Living.
Comments
Use Of Comments: Generally we do not make use of comments on our pages. We do however welcome product reviews from practitioners. It is important for both our customers and the Essential Oil Industry to gain feedback on product and production, and the impact of manufacture in practice settings. Feedback and reviews are only open to customers who have purchased the product, and we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help us with spam detection.
Your Profile
Data Retention : If you make an order on our site we do save your order details including and limited to your name, delivery address, email address, web IP source and the Merchant chosen to make payment.
We do not keep record of your payment detail: All payments are processed through our PayPal Account allowing you use PayPal funds or use your credit / debit facility through the PayPal Merchant. Any issue with payment processing will be a PayPal issue. Any refund will be made though PayPal. We do not store your payment details other than order requirements and payment confirmation.
Registering An Account: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Website Content: Articles on this site may include embedded content (e.g. videos, links images, articles, etc.). These may direct you to her pages on our site, or open video content relevant to our site.
Occasionally there will be embedded content from other websites in an article we display, however these are checked frequently for behaviour and destination. They will always open in new browser window to allow you to reject the content by closing the screen. However, these offsite websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
Do we give away our data ?: NO. We do not pass on any data collected at this site. It is not sold or shared. Your data is only stored in relation to the purchases made and comments you leave for us.
How long we retain your data
Data ilfecycle: If you leave a comment or make an order, the ensuing metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments or order queries quickly and efficiently.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Privacy Rights: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, taxation, or security purposes.
Where your data is stored
Data Storage: Visitor comments and order details are stored on our hosted servers and well as our banking merchant PayPal. These are protected with their assured Security Protocols. Not data is stored on local machines. We cannot indemnify the security of data in hosted environments – however we purchase that security in good faith and on account of their reputation for data security and protocol implementation.